Frequently Asked Questions
Everything you need to know about our premium leather craft.
What kind of leather do you use in your products?
We exclusively use 100% full-grain leather, the highest quality grade available, ensuring that each piece develops a unique patina and lasts a lifetime.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day window for returns or exchanges on all unused items in their original packaging. Please note that custom-embossed items are final sale.
How should I care for my leather goods?
To maintain the leather's suppleness, we recommend applying a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or water.
Do you offer a warranty on your items?
Yes, all Leatherman products are backed by a limited lifetime warranty against manufacturing defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.